Sync Monitor
What to do when your Sync Monitor is RED
There are many reasons why your sync status might be red. Cloud-based Practice Management Software: Cloud based PMS do not have a server to restart our connection and we must help resolve any sync monitor issues. Please contact support@allydvm.com ...
How often does AllyDVM software sync with our practice management system?
Our software syncs once an hour, sometime between 15 minutes after the hour and 30 minutes after the hour. It takes about 2-3 minutes to sync. Other than those 2 - 3 minutes, our software is not talking to your practice management system. To learn ...
Sync monitor
The Sync Monitor tells you whether AllyDVM is syncing successfully with your practice management system (PIMS) or not. The sync monitor will change color if we are not properly syncing. Sync Monitor Color Status We are successfully syncing with the ...
My sync monitor is green, but why is the time not current?
There are a couple of things that can affect the sync. Your sync monitor will remain green until we have not seen a change in data for 24 hours. When we sync, our system looks for any changes in your database. The sync status date and time shows when ...