General AllyConnect Information
What happens if a client has multiple emails in the email field in our PIMS?
Our system is looking to see if in the PIMS email field, are there two valid email addresses separated either by a colon, semicolon, comma, space, or slash. If so, we will take the first email and ignore the rest. This will allow for pet owners with ...
Home Page
From the Home tab, you can review any of our most recent important announcements. Keep an eye on these as we are constantly working to improve various functions of the platform.
Do you offer follow-up AllyDVM training?
We do absolutely offer follow-up AllyDVM training! We can set you up with an online training appointment if you would like to speak with one of our Customer Success Managers. Please email Support at support@allydvm.com and we would be happy to help ...
What security measures does AllyDVM take to protect your data?
AllyDVM uses industry-standard security measures to protect its customers' data. Our security-related efforts were not bolted onto the product after our developers finished; they were woven into the architecture of our services as we built them from ...
We are switching practice management systems, what do we do next?
If your new practice management software (PMS) is server-based, you must schedule an install appointment. Please schedule your AllyDVM install appointment at least one day after your new practice management software is installed in your practice. You ...
What can I do to make sure I am utilizing AllyDVM to its full potential?
You can request an account review with your Practice Success Manager or Onboarding Specialist at any time by reaching out to support@allydvm.com. We would be happy to get you set up with an appointment to review your account at a time that works best ...