Retention Calendar alert descriptions

Retention Calendar alert descriptions

Alert Type

Icon

Purpose



Paw Print


There are other active pets in the household that are past due or coming due for services in the next 30 days. These pets do not have an appointment within the next 7 weeks.




Bell





There are active pets in the household that have 1 or no reminders in the practice management system. 



Email



The client is missing or has an invalid email address.




Cell Phone



The client has not provided their cell phone number or it is not appropriately labeled in the PIMS.



House


The client has an invalid mailing address. The mailing address should match the USPS formatting.