If you encounter a "401 - You are not authenticated to view this page" error while using AllyDVM's analytics feature, it is likely due to your browser settings blocking third-party cookies. Third-party cookies need to be enabled for the analytics feature to function properly.

Below are step-by-step instructions on how to enable third-party cookies for different browsers: Chrome, Safari, Firefox, and Edge.

1. Open Google Chrome.

2. Click on the three vertical dots (Menu) in the top-right corner and select Settings.

3. Scroll down and click on Privacy and security.

4. Select Cookies and other site data.

5. Under the General settings, choose Allow all cookies or ensure that "Block third-party cookies" is turned off.

1. Open Safari.

2. Click on Safari in the top menu bar and select Preferences.

3. Go to the Privacy tab.

4. Uncheck the box labeled Prevent cross-site tracking.

5. Close the Preferences window to save your changes.

1. Open Mozilla Firefox.

2. Click on the three horizontal lines (Menu) in the top-right corner and select Settings.

3. Go to the Privacy & Security panel.

4. Under Enhanced Tracking Protection, choose either Standard or click on Custom, ensuring that only "Trackers" are blocked but not "Cookies".

5. Ensure that "Cross-site tracking cookies" is not selected under Custom settings.

1. Open Microsoft Edge.

2. Click on the three horizontal dots (Menu) in the top-right corner and select Settings.

3. Choose Cookies and site permissions from the left-hand menu.

4. Click on Manage and delete cookies and site data under Cookies and data stored section.

5. Ensure that “Block third-party cookies” is turned off by toggling it off if necessary.

By enabling third-party cookies in your browser, you should be able to resolve any authentication issues with AllyDVM's analytics feature. If you continue experiencing problems, please contact our support team at support@allydvm.com for further assistance.