Problem Names

Problem Names

Shows any client or patient names that are formatted incorrectly in your system.

Key Points: 
  1. Patient and Client ID are both listed on the report.
  2. This report can be printed.
  3. Can change the Problem Name by going into the Client or Patient Details page and overriding the name that appears in the name field.
    1. This will not change the name in your Practice Management System, only how the client sees the name on their AllyDVM communications.
Bad Client Names: Any of the following will trigger the client to show on the report.

Special characters or weird punctuation such as:  ^ - . a-z \ ' / & + #

  • a dash is allowed with no space on either side 

Any of these, anywhere in the name:


Pronounce, Formerly, Previous, used to, don’t, do not

Any of these as whole words themselves:


Cash, mean, new, client


Blank Client Name field or all spaces

AKA, a.k.a., aka:

  • shaka will not be on the report

The word name, as in:

no name, blank name, no-name, no-name-yet


Bad Patient Names: Any of the following will trigger the pet to show on the report.

Special characters or weird punctuation such as:  ^ - . a-z \ ' / & + #

  • a dash is allowed with no space on either side 


AKA, a.k.a., aka:

  • shaka will not be on the report

The word name, as in:

no name, blank name, no-name, no-name-yet

Any of these anywhere in the name:

Pronounce, Formerly, Previous, used to, don't, do not, puppy, puppies, kitten 

Any of these as whole words themselves:

Stray, Mean, Feral, Bites, Patient, Pet 

These words as the whole name:

Dog, Cat, Bird, Snake, Rat