Communication Summary

Communication Summary

Shows the Communications that were sent and how many of each type (text/email/postcard) for the past 30 days. 

Key Points: 
  1. Each communication is grouped together by the trigger that sends the communication. 
  2. Appointments created represent any appointments that were made within 30 days of the client receiving that communication. 
  3. The Other category contains the number of messages sent by Direct Communication plus any messages belonging to communications that have been deleted. 
  4. The date range can be changed.